Privacy Policy

Citrine counselling, 26 Smiths walk, Lowestoft, Suffolk, NR33 8QN

About Me

I Kerry Atkins of Citrine Counselling am a registered counsellor. I am registered with the British Association of counselling and psychotherapy, registration no 00964827

Overview

I am committed to the protection of your privacy and confidentiality. I understand that my clients and visitors to my website are entitled to know that their personal data will not be used for any purpose unintended by them, and I am committed to protecting personal information and using it properly. In this Privacy Policy, I have provided detailed information on when and why I collect your personal information, how I use it, and how I keep it secure.

Personal Information

What I Collect :

  • Names
  • Contact information including email address and telephone number
  • Preference for receiving information by email or phone or text
  • Browsing history, site preferences etc through the use of cookies.

I am required under the EU’s General Data Protection Regulation (GDPR) to let users of my website control the activation of cookies and trackers that collect personal data.

I will only collect personal data from users after they have given their explicit consent to the purposes of its use. This website complies with the GDPR cookie requirements:

  • Before any activation of cookies, prior and explicit consent will be obtained.
  • There will be an option to activate certain cookies and will not be forced to consent to either all or none
  • Consent will be freely given and can easily be withdrawn
  • Consents will be strored securely as legal documentation.
  • Consent must be renewed at least once per year
  • Cookie banners will be available to allow users to accept certain cookies.

I Will Use Your Data To :

  • provide requested services to you
  • to make a tailored website available to you
  • at your request, to contact you electronically or by telephone about service information

Contact & Communication

If you contact me through this website by email, telephone or client contact form, your personal information is kept private and stored securely until a time it is no longer required or has no use.

Your details are not passed on to any third parties and I do not use your personal information for direct marketing purposes.

Your rights about the data I hold

You have the right to ask what data I hold about you and to ask for this data to be deleted.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us via email: info@citrinecounselling.co.uk

Contact

26 Smiths Walk
Lowestoft
Suffolk
NR33 8QN

As one
48 Prince of Wales Road
Norwich
NR1 1LL

Links